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E-911 Control Center



The Mission of the City of Roanoke E-911 Center is to serve as the critical link between our citizens and public safety providers with the highest level of integrity. We are dedicated to supporting all public safety departments in their quest of protecting life, saving property and assisting the public. Our standard is excellence and our model of success is teamwork. The City of Roanoke E-911 Center is proud to be nationally accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA)


Receive and dispatch all 911 calls for service originating within the City of Roanoke, answer non-emergency calls for service, and handle all radio communications from Police, Fire, and EMS Personnel. Coordinate with other jurisdictions on significant events that may affect the City, its citizens, and its interest's. Weekends, Holidays, and after 5:00 P.M. everyday we handle emergency calls for the Child Abuse Hotline, Public Works and numerous other city departments.

Interested in a career in 911? See: Jobs with the City of Roanoke

Summary of 2013 Citizen Survey

2013 Annual Summary of Investigations

2013 Community Involvement Report