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Citizen Service Center - Request for Services

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Mission/Vision

The Citizen Service Center is comprised of representatives from the City of Roanoke's Office of Neighborhood Services, Department of Public Works Solid Waste Management and Transportation Divisons as well as the Western Virginia Water Authority.

Responsibility

The center's primary function is to answer citizen's calls for information, manage the tracking system for resolution of citizen complaints, assist citizens with their requests for service, and provide assistance for resolution of citizen's concerns.